Strategic Employee Relations, Labour Relations & Workplace Investigations

Culhane Advisory brings senior-level Employee Relations and Labour Relations expertise to organizations that can’t afford to get it wrong.

Kemptville, ON (888) 464-2009 LinkedIn Profile

24+ Years

ER/LR Experience

50+

Workplace Investigations Led

92%

Grievance Reduction

17,000+

Workforce Scale

13+

Collective Agreements

$60M

Leadership Portfolio

Signature Impact

Strategic Case Studies

Rural Municipal Organization
Grievance Transformation & Leadership Development

Grievance Transformation

The Problem

Managing an unsustainable volume of formal grievances, creating significant arbitration exposure, straining union-employer relationships, and consuming disproportionate leadership capacity.

The Strategic Solution

Implemented a comprehensive Grievance Triage model — standardizing intake, investigation, and resolution processes.

Delivered foundational leadership coaching to equip managers with the confidence to make defensible, consistent decisions. Led a service delivery review to optimize funding and transition to a sustainable operating structure.

The Outcome
  • 92% reduction in formal grievances within six months
  • Substantially reduced arbitration exposure and legal risk
  • Strengthened union-employer relationship through principled engagement
92% Grievance Reduction
Large Urban Municipal Workforce
Emergency Redeployment | EDIB Integration | Hybrid Transition

Crisis Response & Strategy

The Problem

Unprecedented operational crisis across 17,000+ employees. Long-term care and community social services at risk of legislative non-compliance due to critical staffing shortfalls.

The Strategic Solution

Led rapid redeployment of 100+ employees into LTC settings, stabilizing service delivery. Managed full LR framework for deployments.

Embedded EDIB principles into hiring practices as part of a corporate diversity plan—one of Ontario’s largest. Led the transition to a hybrid work model for the 17,000-person workforce.

The Outcome
  • 100+ employees redeployed; legislative non-compliance avoided
  • Corporate EDIB plan implemented for a major municipal employer
  • Hybrid work model successfully implemented across complex environment
17k+ Workforce Scale Impact
Large Urban Municipal Workforce
Transactional to Transformational | Strategic Advisory | Redesign

Transformational HR

The Problem

A department of 2,000+ employees operating with a reactive HR model. Inconsistent ER/LR practices created risk exposure and limited the department's ability to deliver on priorities.

The Strategic Solution

Redesigned the HR function from the ground up — shifting to a strategic business partner model. Standardized ER/LR practices and provided Director-level counsel to the CAO and elected officials.

Led multiple organizational redesigns, staffing processes, and people strategies including wellness initiatives and peer support networks.

The Outcome
  • HR function transformed into strategic business partner model
  • Consistent, defensible ER/LR practices established across 2,000+ staff
  • CAO, executive, and elected official advisory relationship sustained
2,000+ Employee Impact Scale
Municipal Social Services Division
Operational Redesign | $1.3M Savings | People Strategy

Operational ROI & Strategy

The Problem

Inefficient division managing 60+ unionized staff and a $22M budget. Structural and workforce design gaps limited both financial performance and service quality.

The Strategic Solution

Led a comprehensive operational redesign — restructuring workflows and workforce models to eliminate inefficiency while preserving service quality.

Built the people infrastructure needed to sustain performance: wellness initiatives, peer support networks, and pulse surveys to monitor organizational health.

The Outcome
  • $1.3M in annual savings achieved through operational redesign
  • 60+ unionized staff managed through stable restructuring
  • Wellness and engagement infrastructure built from ground up
$1.3M Annual Operational Savings

Expertise Pillar 1

Workplace Investigations

Providing defensible, executive-level investigations into sensitive workplace complaints. We specialize in high-risk environments where accuracy and impartiality are non-negotiable.

  • Bullying & Harassment Investigations
  • Executive-Level Sensitive Complaints
  • Human Rights & Discrimination Reviews
  • Defensible, Comprehensive Reports
  • Ministry of Labour Compliance Support

Expertise Pillar 2 & 3

Specialized Labour & Employee Relations Advisory

Culhane Advisory provides the senior-level ER/LR guidance most organizations can’t access internally — practical, defensible, and built on real outcomes.

Labour Relations

  • Collective agreement interpretation
  • Bargaining preparation & costing
  • Grievance triage & management
  • Arbitration file preparation
  • LMC leadership
  • Strike/Lockout planning
  • OLRB compliance

EMPLOYEE RELATIONS

  • High-risk & complex employee matters
  • Discipline, termination & performance management
  • Accommodation & return-to-work support
  • Conflict resolution & de-escalation
  • Manager coaching on ER/LR matters
  • Procedural fairness reviews

Also providing independent workplace investigations and fractional HR & LR leadership — see our services.

Engagement Models

Scalable leadership and advisory for organizations that can't afford to get it wrong.

Monthly Retainer

Strategic Guard

Monthly retainer for ongoing advisory and targeted expertise.

  • On-call HR/LR advisory
  • Employee relations guidance
  • Policy interpretation
  • Strategic issue triage
Full Integration

Embedded Executive

Full-integration for enterprise-level or high-volatility environments.

  • Fractional HR/LR leadership
  • Strategic workforce planning
  • Executive team advisory
  • Union strategy/bargaining prep
Defined Scope

Project-Based / Custom

Defined-scope engagements for specific tactical needs.

  • Workplace Investigations
  • Collective Bargaining
  • Labour Relations Audits
  • Policy Development

Direct Support for Growing Teams

Small Business HR & ER

You’re building a business, not a legal department. We provide the direct, accessible expertise you need to handle complex people issues without the corporate jargon.

Sound Familiar?

"The employee who isn’t working out."

"The fear of a Ministry of Labour complaint."

"The policy manual that’s 10 years out of date."

"The harassment complaint you don’t know how to handle."

All conversations are confidential.

Shanna Culhane

Shanna Culhane is a Trusted Strategic Advisor to CAOs, Senior Executives, and Elected Officials across Ontario. A versatile leader with extensive experience in both Employee and Labour Relations, she bridges the gap between high-level organizational strategy and day-to-day workplace harmony. She has successfully managed 13 concurrent collective agreements and possesses deep expertise in end-to-end collective bargaining, grievance management, and strategic workplace advisory.

Key Specialties

  • Preparation for Arbitration Hearings.
  • Leading high-stakes Workplace Investigations (including Bullying and Harassment).
  • Strategic Labor Relations Advisory.

Experience leading teams ranging from 5 to 100+ professionals with strategic oversight for workplaces with up to 17,000 employees. Her approach fuses deep legal and psychological understanding with practical, strategic execution to reduce organizational exposure and build robust, high-performance workplaces.

Credentials & Standards

SHRM-SCP (Senior Certified Professional) Candidacy
Masters Certificate, Municipal Leadership (York University)
B.A. Law & Psychology (Carleton University)
24+ Years Enterprise Public Sector Leadership
Located in Kemptville, ON
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Ready to Evaluate Your Risk Exposure?

Based in Kemptville, ON | Serving Organizations Across Ontario
(888) 464-2009

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